Rethinking Your Target Audience
Indentify ALL of your Markets
How well do you know your target audience? Wait! Don’t answer that. It’s a trick question. If you started to answer, you might have a targeting problem. That’s because the right answer is, “I have more than one!”
When developing any print or digital marketing campaign, brands generally have multiple target audiences for each product or category of products, even if they don’t realize it. Take, for example, diapers. Sure, new mothers need lots of diapers, but so do nannies, grandparents caring for grandchildren, and day care centers. All of these audiences need to be marketed to differently.
Furthermore, not every audience has the same need at the same time: A businessman might have one need when racing through an airport trying to catch a flight and then have an entirely different need when taking his young children there for a weekend lunch. A time-strapped mom may appreciate the convenience of a drive-thru after swim practice, but she may want a healthier option for her and her children at other times.
Furthermore, not every audience has the same need at the same time: A businessman might have one need when racing through an airport trying to catch a flight and then have an entirely different need when taking his young children there for a weekend lunch. A time-strapped mom may appreciate the convenience of a drive-thru after swim practice, but she may want a healthier option for her and her children at other times.
Here are three ways you can look at target audiences differently to maximize every opportunity.
1. Identify your audiences—all of them
How many target audiences can you come up with? Divide them into primary, secondary, and tertiary audiences. What are the differences? What are the commonalities? How can you use this information to segment your mailings more effectively?
2. Identify and market to other stakeholders
Say you are holding a community event. You want to boost attendance and generate excitement among attendees, but who else might you benefit from engaging with? Local businesses? The Chamber of Commerce? Radio and television stations?
